Brand New Products.

Returns are accepted. No returns will be accepted if the seal has been broken / opened or the item used. Returns have to be made within seven days after you receive the item.

Customers must contact Videojuegos Horacio by email prior to returning the product: devoluciones@videojuegoshoracio.com

In case of any returns, shipping charges will be paid by the customer.

In case of a refund the price of the item will be refunded in full but this does not included any shipping charges.If the product is returned due to a malfuction, the refund will include the shipping charges.

Used Products.

Returns are accepted except on games which can be copied. This includes all the games in DVD or CD format. In these cases returns will only be accepted due to malfuction. Returns have to be made within seven days after you receive the item.

Customers must contact Videojuegos Horacio by email prior to returning the product: devoluciones@videojuegoshoracio.com

In case of any returns, shipping charges will be paid by the customer.

In case of a refund the price of the item will be refunded in full but this does not included any shipping charges.If the product is returned due to a malfuction, the refund will include the shipping charges.